We’ve spent countless hours developing and refining our products - we know you’ll love them. However, we understand this might be your first time buying from us. We want you to feel 100% comfortable in your purchase, so your order is covered in-full by our Happiness Guarantee. If you aren’t happy with any product you buy from us, let us know within 30 days of purchase by contacting us at [romaofficialusa@gmail.com]. We’ll confirm your order, then provide you instructions to return your product to us, new, used, or broken. Once we receive it, we’ll give you a 100% refund. It’s that simple!